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2.- Prepare the server(s) – Check the server memory, hard-drive space, fans, filters (if available), fiber connectors, IPSIS (if available), DHCP Configuration for IP Media Processors, etc.

1.- Test the environment – By recording and eliminating existing issues will help you understand if these are related to any updates done to your servers after applying the new patch(es).

Follow these steps for a successful upgrade=

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Upgrade procedure – When planning the upgrade always read the release’s notes and thoroughly understand the steps and procedures needed to successfully update the system.If the release is not compatible with the hardware there is no other choice than to replace the necessary components. Hardware – Most of the software that is released by Avaya is backwards compatible making it convenient to keep legacy equipment around until end-of-life (EOD).Licensing – Verify that any existing licenses residing in your system are compatible with the dowloaded software, and remember to re-generate a new license reflecting the new software version if necessary.Software Updatesīefore you go jumping on downloading and upgrading your system(s) you have to take into consideration a couple of the following factors= In theory a service pack is nothing more than a bunch of patches compiled into one. Service packs – After a couple of patches reiteration Avaya combines them into one piece of software and calls it Service pack.

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This normally happens when Avaya develops the new Software and tested with a particular set of conditions, and like any other software developer every customer runs it differently with other features and adjuncts, therefore a patch is released to accommodated missing or broken features.

When Avaya releases a new version of Avaya Aura Communications Manager some customers might experience issues with their VoIP systems.

1.- Overview of Service Packs and Patchesġ.- Overview of Service Packs and Patches.

These are the three elements to follow when implementing new system software= In the staging process I login to the customer’s system to apply any service packs or updates necessary. In this post “Avaya CM Software updates” see how you can optimize the Avaya Aura Communications Manager server avoiding future software incompatibilities, or data failures by keeping the kernel running smooth when applying the necessary patches, routine backups, and service packs.Īs a service technician I have the privilege of preparing the equipment in the lab before going out to the customer’s site to deploy it.

Avaya aura downloads how to#

Avaya CM Software updates How to optimize Aura Communications Manager